According to the blog of the major newspaper in Cleveland:
"St. John West Shore Hospital opens a new spine- and orthopedic center Tuesday that offers guests -- they're not calling them patients -- facials, massages and a goodbye-dinner menu that includes filet mignon.
They'll hear about the butler who turns down beds and lays mints on the pillows and the concierge who provides wake-up calls and helps visitors find local restaurants. "This new unit has a hotel-, spa-like atmosphere," Noday-Krager said. "It's a totally different standard of care. It's just really five-star."
Because the amenities are included in the cost of the stay, they're covered by insurance."