Why use Twitter - tips from Mayo Clinic's social media director 11/07/2014 #HCSM Mayo Clinic Twitter +
How to Effectively Participate in a Twitter Chat - Mayo Clinic video 2/06/2014 #HCSM Mayo Clinic Social Media Twitter +
People Treat Computers and New Media as Real People and Places 12/12/2013 #HCSM NYTimes Social Media +